Reporting and Analytics

Analytics – Reports and dashboards introduction
Creating a tabular and summary report
Adding a chart to a summary report
Creating a matrix & joined report
Installing reports via the AppExchange
Summary formulas and row-level formulas in reports
Adding a bucket column to a report
Field history report and deleting history change
Creating cross-filters
Changing a report format and what happens
Creating custom report types
Subscribing to reports

Historical trend reporting & Reporting Snapshots
Sharing model impact on reports
Creating a dashboard & modifying dashboards
Subscribing to dashboards
Dynamic dashboards and running users
Setting decimal precision in dashboards
Dashboard filters
Conditional highlighting in reports and dashboards
Creating a custom home page to a lightning app
Tableau CRM analytics studio

Automation

Creating email alerts & classic email templates
Creating lightning email templates
Creating outbound messages
Approval processes
Introduction to processes and the Process builder
Creating flows with the flow builder
Types of flows introduction
Record triggered flow with examples
Scheduled & screen flow with examples
Converting workflow rules to flows
Installing Flows via the AppExchange